Industry engagement



Introduction

The Industry Engagement team engages with the UK communication provider community on BT Wholesale's portfolio plans and developments, via the product development process (known as the Concept-to-Market or C2M process), enabling customer insight and influence.

Please click here to see information on recent events and knowledge calls

Please click here to find our schedule of customer workshops and events

Click below for links to specific engagement activities.

Consult21 – Consult21 promotes awareness, engagement and influence on BT's 21st Century Network (21CN). This work included migrations from legacy network based products to 21CN products as well as key information to help manage migrations and end user communications. Activities relating to voice end user migration to 21CN have concluded with related engagement activities closed.