BT wholesale

Maintenance in progress

btwholesale.com is temporarily unavailable while we carry out planned maintenance.

In the meantime, please use the links below to access eCo Repair, the Broadband Availability Checker and Broadband Customer Reporting (BBCR).

  • eCo Repair
    Please Note: To log into the link above, you'll need to request a new password as your btwholesale.com password will not be valid. You can do this by clicking the 'Request Password' link below the password entry field.
  • Broadband Availability Checker
  • BBCR
Urgent Enquiries
If you have an urgent enquiry about the following services, please use the contact details provided below:

eBilling btwholesalebilling@bt.com
Wholesale Calls technicalhelpdesk@bt.com
SOS cemc0@bt.com (Access)

All Other Enquiries
For all other enquiries relating to services on btwholesale.com, email btwholesale.direct@bt.com or call us on 0800 783 5639.
Alternatively, you can contact your BT Wholesale Account Manager. If you're unsure who your Account Manager is, please contact us on 0800 671 045 or email clientreception@bt.com.